Wayback 2010 i purchased a web hosting from Bluehost and like any typical web hostings provider the domain name was free as long you purchased a hosting account. Fast forward December 2013 i cancelled my account with them and to my surprise I was billed in my credit card this December 2015 for the domain name. I tried to log in my previous account and it is still active although it state that my hosting account was already expired. So, contacted their online chat service and asked them why I was billed for the domain name this December 2015 although i have already terminated my account last 2013.
Their customer service replied: Hosting account is cancelled but the domain was set on auto renew so it was renewed automatically. Domain registrations and hosting are two separate services, so the renewal options must be turned off separately. Canceling the hosting services will not affect the renewal settings of the domains you have registered through us. You will continue to have access to your Domain Manager to manage your domain settings, even without active hosting. Continue reading “Bluehost scammer?”